We respect your right to privacy, and we understand that we have an independent obligation to comply with applicable law and regulation that governs the collection of personal information, and that personal information must be collected by lawful and fair means.
Information We Collect About You
Personally Identifiable Information
Personally Identifiable Information may be used to identify you personally and can include information such as your name, email address, physical address, telephone number, or job title. seriesOne collects Personally Identifiable Information from you when you send us an email through our Website, including information you provide in forms or upload to our Website, as well as information which may also be contained on server logs, such as your Internet protocol (“IP”) address.
With respect to issuers, the types of Personally Identifiable Information that we collect may include: (1) your business name, industry, address, email and phone number; (2) your name, address and phone number.
Non-Personally Identifiable Information.
seriesOne also collects Non-Personally Identifiable information from you when you use our Website. Non-Personally Identifiable Information is information which, by itself, cannot be used to identify or contact you. Non-Personally Identifiable Information which we store in our log files may include, without limitation, website pages viewed, sites visited before coming to our Website, browser type, operating system, device type (mobile, tablet, or desktop), organization name, articles, presentation and videos viewed, time spent viewing pages of our Website or using certain features of our Website, demographic data such as server locations, clickstream data, cookies existing on your computer, search criteria used and results, date and time of access or visits to our Website, frequency of visits to our Website, connection speed, and other information which does not specifically identify you. We collect Non-Personally Identifiable Information through automated tracking technologies, some of which are discussed below, and we may combine this automatically collected information with other information we collect about you. We do this to improve services we offer you and to improve our Website.
Personally Identifiable Information may be supplemented with other information, including Non-Personally Identifiable Information and personally identifiable information from third party sources. Types and uses of such third-party sources may include: (1) services used to verify identity and backgrounds; (2) services used for anti-money laundering screening; and (3) credit bureaus used to analyze creditworthiness.
How We Collect Information About You
We collect the above information about you when you voluntarily provide it through our Website. We and our service providers also collect this information using various technologies on our Website such as those described below:
- Web Beacons. Some pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages of our Website and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
By visiting or registering for our Website, you consent to our use of first-party and third-party cookies and other automated technologies we or third parties may use to collect information from our Website.
These technologies are used in analyzing trends, administering our Website, tracking users’ movements around our Website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by third party companies on an individual as well as aggregated basis.
Third parties with whom we partner to provide certain features on our Website or to display advertising based upon your web browsing activity use Local Storage such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
How We Use Information Collected About You
seriesOne will use Non-Personally Identifiable Information and Personally Identifiable Information: (1) to market our Website and services to you; (2) to provide services and products requested by you, and if necessary, to assist affiliates and third parties with providing services and products requested by you; (3) to serve advertisements for our Website; (4) to enable our vendors and contractors to provide and assist us in the marketing, operation, troubleshooting and analysis of our website and other services; (5) to conduct research and analyze data to improve our products, services, and Website; (6) to deliver email messages like updates, newsletters, customer service, and service announcements; (7) to comply with and meet any regulatory requirements for the offer or sale of securities required by law, rules or regulations to our affiliates or members; (8) to protect our Website or its users; (9) to engage in any other lawful activities we believe are consistent with the foregoing; and (10) when required by law such as to comply with a subpoena, or similar legal process or to protect against legal liability and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may provide any of these services through third parties, which may necessitate sharing Non-Personally Identifiable Information or Personally Identifiable Information with them.
seriesOne employs or contracts with other third parties, companies, or individuals to perform certain functions or services on its behalf. To the extent that your Non-Personally Identifiable Information or Personally Identifiable Information is provided to such third parties, the information will only be collected and used for the purpose(s) for which it was intended.
We may also provide you the opportunity to participate in surveys on our Website. If you participate, we will request certain Personally Identifiable Information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose your information. The requested information typically includes contact information such as name and email address. We use this information to personalize our Website.
Third Party Websites and Services
We may at times send you e-mail communications with general marketing information. If you prefer not to receive such marketing or promotional e-mails from us, you may unsubscribe completely by emailing us at: [email protected] or you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails. However, you cannot opt out of receiving information regarding specific offerings for which you have submitted an indication of interest.
Please note that opt-out requests may take up to one (1) week to process. Please also note that at times we may need to send you e-mail communications that are transactional in nature such as service or termination announcements or payment confirmations which are communications you will not be able to opt-out of.
Accessing or Changing Your Information
If you would like us to remove, or provide additional access to, any Personally Identifiable Information from our database, please send a request to: [email protected] and you will receive a response within one (1) week.
We will retain and use your information as necessary to comply with our legal obligations, provide our services, resolve disputes, and enforce our agreements. For example, we may need to retain archival copies of your information for legal or compliance purposes even after you have requested its deletion.
Through your account settings you will be able to set certain preferences and permissions regarding the visibility of your information, including Non-Personally Identifiable Information or Personally Identifiable Information, to others. You may stop or restrict the placement of seriesOne’s cookies, Google’s cookies and third-party cookies on your computer by adjusting your web browser preferences or a “Do Not Track” setting in your web browser. If you do so, you may still use our Website, but this may interfere with some of its functionality or features.
Social Media Widgets
We use reasonable efforts to secure access to Personally Identifiable Information in our possession, but will not be liable for any failure to safeguard such information, whether inadvertent or otherwise. Personally Identifiable Information is considered highly confidential. [We maintain administrative, technical, and physical safeguards for the protection of Personally Identifiable Information. With respect to administrative safeguards, access to Personally Identifiable Information is limited to seriesOne personnel and authorized third parties who have a legitimate need to know. We conduct employment background checks, and we regularly train our personnel on security protocols. With respect to technical safeguards, we utilize up-to-date firewall protection and high-quality antivirus and anti-malware software. We perform an ongoing risk assessment and adjust protocols. We protect the security of your information during transmission by using Secure Sockets Layer (SSL) encryption technology, which encrypts information you input and transmitted over the Internet. Wherever appropriate, we obfuscate and/or encrypt information in our systems and/or during information transfer. We also employ session timeouts. With respect to physical safeguards, all sensitive financial information is stored in a highly secure data centers provided by SalesForce.com.
Personally Identifiable Information is also stored with third parties who have informed us that they also use reasonable efforts to secure access to Personally Identifiable Information, but we shall not be held liable for the failure of any third party to safeguard Personally Identifiable Information, whether inadvertent or otherwise.
The seriesOne Website is not intended for use by children, especially those under eighteen (18) years of age. No one under eighteen (18) years of age is allowed to use our Website, provide any personal information or receive our email distributions. We do not knowingly solicit or collect Personally Identifiable Information from children under the age of thirteen (13) or anyone under eighteen years of age. If you believe that anyone under these ages has disclosed Personally Identifiable Information to seriesOne, please report this to us immediately by emailing us at [email protected].
Applicable Law and Jurisdiction